FREE Mystery Shopping Consultation

Is what is expected of your associates being executed? 

Mystery shopping programs provide you with a third-party perspective on your brand’s customer experience that cannot be achieved with other market research methods. Imagine being able to see your retail stores through the eyes of a brand new customer—who just happens to be an expert in evaluating retail operations.

Why Hire a Mystery Shopping Company?

Unlike everyday customers or company representatives, mystery shoppers are trained specifically to evaluate customer experience details that may ordinarily only fall into a customer’s unconscious awareness:

  • Did your store staff greet the customer, and if so how quickly?

  •  Did your store staff display expertise when asked about products and services?

  • Did your staff use company sales techniques during their interactions with customers, and if so were these the right techniques?

  • Did your staff make the customer aware of any relevant store offers or specials?

  • Did your staff follow corporate policy while engaging with customers?

How can you benefit?

Fill out the below form for us to contact you for a 100% free consultation about our Mystery Shopping Programs.